Booking conditions

INTRODUCTION
The holiday home is not owned by Zon en Zee Vakanties but by a third party (holiday home owner).

Zon en Vee Vakanties is the party that makes the holiday home available on behalf of the holiday home owner, whereby the benefits and risks are for the owner. Zon en Zee Vakanties has an agreement with the holiday home owner giving him the exclusive right to rent out the holiday home. Zon en Zee Vakanties hopes to offer you a pleasant stay and has drawn up general conditions for this. The letting of the holiday home where Zon en Zee Vakanties mediates always takes place on the basis of these conditions. The tenant is aware of the services included in the booking conditions of Zon en Zee Vakanties, which are listed below.

BOOKING
After a reservation has been made on the Sun and Sea Holiday website, the tenant will immediately receive confirmation of the reservation option on the e-mail address provided by the guest.  Up to 24 hours after making a booking, cancellation is free of charge. Sun and Sea Holiday will check the details provided, after which the tenant can make the required (down)payment via the payment link. After payment the reservation is final and the booking confirmation will be sent.  

PRICES
All prices on the booking confirmation are quoted in EUR (EUR) per property per period. This price includes tourist tax, final cleaning, reservation costs and deposit, unless stated otherwise.

DEPOSIT
A deposit is an amount paid by the tenant to Zon en Zee Vakanties and serves as a guarantee for proper fulfilment of the rental agreement. The amount of the deposit that is charged depends, among other things, on the size of the house, the duration of the rental agreement. Any damages, plus administration costs, will be deducted from the refund of the deposit. Should the value of the above costs exceed the amount of the deposit, the excess will be charged to the tenant.

PAYMENT
After receiving the final booking confirmation, the agreement is legally valid and the guest is obliged to make the (down)payment by means of the IDEAL payment link.  

For bookings made 6 weeks before the start of the rental agreement or earlier, the following schedule will be applied

• 1st instalment - 25% of the total amount must be paid immediately by means of the IDEAL payment link.
• 2nd instalment - the remaining 75% of the total amount must be paid no later than 4 weeks before the start of the rental agreement.

For bookings made within 4 weeks of the start of the rental agreement, the full total amount must be paid immediately by means of the IDEAL payment link.

If the payment terms are not met, we will send a payment reminder. If payment is not made by the deadline, the booking will be cancelled according to the cancellation conditions of the Recron.

CANCELLATION
You can cancel free of charge up to 24 hours after booking. After that, you will be charged a fee. How much you pay for cancelling depends on when you cancel. By default, you pay the reservation fee. In addition, you pay a part of the rental price. This is the price of your holiday, without additional costs and booked extras. The earlier you cancel, the smaller the part that will be charged.

You pay:

• 15% of the rental price if you cancel 3 months (90 days) or more before the planned arrival date
• 50% of the rental price if you cancel between 3 and 2 months (between 90 and 60 days) before the planned arrival date
• 75% of the rental price if you cancel within 2 months and 1 month (between 60 and 30 days) before the planned arrival date
• 90% of the rental price if you cancel between 1 month (30 days) and the day before the planned arrival date
• 100% of the rental price if you cancel on the planned arrival day or later

RENTAL PERIOD
Arrival and departure times can be found in the rental documents. The rental documents contain information on when and where the key can be obtained and when the holiday home will be available. You should always leave the holiday home no later than 10:00 on the day of departure. After payment of the total amount, you will receive the official rental documents and other important information.

THE HOLIDAY HOME
Unless otherwise agreed with Sun and Sea Holiday, the house may only be rented for holiday purposes.

If Sun and Sea Holiday suspects that acts contrary to the applicable legislation, Sun and Sea Holiday's guidelines, public order or rules of decency are taking place, Sun and Sea Holiday shall be entitled to gain access to the holiday home and shall be entitled, at its own discretion, to terminate the agreement and to deny the person(s) concerned access to the holiday home with immediate effect, without any right to a refund of rent. It is forbidden to place tents or caravans etc. on the holiday home plot.

Sun and Sea Holiday mediates mainly in holiday homes for families and couples.

Pets: These are only allowed if agreed in advance with Sun and Sea Holiday

Noise: Tenants may unexpectedly be exposed to noise in holiday parks as a result of construction work, neighbours, traffic and the like. Sun and Sea Holiday cannot be held liable for noise nuisance.

Internet:  WIFI is an additional service offered free of charge by Sun and Sea Holiday. For any hiccups that may occur due to insufficient coverage in the area where the holiday home is located and variable data quantity and speed, Sun and Sea Holiday cannot be held responsible.

Smoking: Smoking is not allowed inside the holiday home unless explicitly stated otherwise.

DEFECTS, COMPLAINTS AND REPARATION
The rented property is made available to the tenant without defects. If, when taking over the holiday home, the tenant finds that it has been cleaned inadequately or that there is damage or defects to the holiday home, the tenant must report this immediately, otherwise it will be assumed that the holiday home was delivered to the tenant without any problems and the tenant will lose the right to make a complaint about the problem. Complaints regarding cleaning should be made immediately. Complaints concerning damage or defects must be reported as soon as possible and no later than 12 hours after the start of the rental period or after a defect or damage has been discovered. Complaints can be reported on the Sun and Sea Holiday service number.

DAMAGE
The tenant must deliver the rented property in the same condition as when it was handed over, except for ordinary deterioration due to wear and tear or age. The tenant is liable for damages to the holiday home and/or its contents that occur during the rental period and that are caused by the tenant himself or by others to whom the tenant has granted access to the rented holiday home. Damage to the holiday home or its contents that occurs during the rental period must be reported immediately to Zon en Zee Vakanties.

Zon en Zee Vakanties performs a tenant changeover check every time there is a tenant changeover, in which defects and damage to the holiday home and/or its contents, as well as any missing or inadequate cleaning are determined.

FINAL CLEANING AND FINAL INSPECTION
When your holiday is over, make sure you leave the rented accommodation neat and tidy.

The tenant is obliged to put the dishes in order, empty the dishwasher and refrigerator plus collect any rubbish which should be deposited in the appropriate bins. The final inspection and cleaning is carried out by the Sun and Sea Holiday Team. If everything is left in good condition, the deposit will be refunded. If the above conditions are not met, Sun and Sea has the right to retain part of the deposit. 

PRIVACY POLICY
Sun and Sea Holidays ensures that your personal data remains strictly confidential.Your personal data is carefully handled and secured The database is used for our guest administration.

Our Privacy Policy is based on Article 13 of the General Data Protection Regulation and sets out the company's rights and obligations towards external individuals whose personal data it processes mainly in the context of online sales and marketing of goods and services.

Access and use of the website is strictly personal. You shall not use this website as well as the data and information provided on it for commercial, political or advertising purposes or for any commercial offers and, in particular, not use it for unsolicited electronic offers.